Our Management Philosophy
Our goal is to ensure that our systems, operational excellence and customer focus contributes positively to the management of your supply chain.
At DBL, we maintain a flat corporate structure to ensure effective lines of communication, decision making and to facilitate rapid implementation of service and system improvements.
The definition of our motto “Safety, Care, Service” reflects the approach we take to provide total logistics solutions for our clients.
Safety — Security, Protection, Well Being
Care — Consideration, Thoughtfulness, Attention to Detail
Service — Helpfulness, Integrity, Value
Flexibility and Capacity
DBL believes it is essential to gain an in-depth understanding of a new client’s business to tailor our operating systems to meet their own systems and procedures.
Our distribution network is provided by our own fleet of vehicles for Metro Melbourne and for intra/interstate services, we have established partnerships with the best value for money carriers.
We carry out risk management audits of all our providers to ensure compliance with OH&S legislation, customer service standards and chain of responsibility risk management.
You may expect and will receive:
- A genuine partnership approach with a full needs analysis. Ongoing and regular reviews are held on a mutually agreed schedule
- A total management system for the distribution process with a seamless electronic interface between your ERP system and ICS Infocomm, our warehouse and distribution management system.
- The provision of an “Intrinsically Safe”, distribution centre, plant and equipment with best practice manual handling.
- An approach to OH&S that meets or exceeds current WorkSafe legislation to provide a safe environment in all areas of our operations. The protection of people, the environment and the safe storage of our client's goods are the keystones of our operation.